Cisco Webex replacement with Vonage for Teams

A Win Win for Milan Institute

Goal:

The Milan Institute engaged with Full Throttle to improve the quality of service with their phone system and also right size their licensing to improve cost efficiencies.

Problem:

Not only did The Milan Institute have call quality issues, they were also in contract with their current provider for another 24 months. This made it nearly impossible to make a switch to Vonage for Teams with an $80k early termination fee on the horizon.

Solution:

Leveraging Full Throttles vendor relationships, The Milan Institute was able to exit the Cisco Webex cost with their current provider and repurpose that investment into a more robust Disaster Recovery cloud solution with Datto. Improving business continuity in the event of a cyber incident.

In addition The Milan Institute avoided an $80k early termination fee, uncovered savings in the revamped network connectivity, implemented Vonage for Teams at a more cost effective rate and unifying all users under Teams while improving overall call quality and service.